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When it comes to choosing an electricity provider in Australia, consumers often find themselves faced with a multitude of options, each offering different plans, pricing structures, and benefits. AGL and EnergyAustralia are the most prominent players in the Australian energy market. In this comprehensive comparison, we will delve into the key aspects consumers should consider when choosing between these two energy giants: AGL and EnergyAustralia.
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AGL vs EnergyAustralia: Which electricity provider is right for you?
AGL and EnergyAustralia are two of the largest electricity providers in Australia, and they offer a wide range of plans to choose from. So, how do they compare?
| NEW SOUTH WALES (NSW) | ||||
| ACT | ||||
| VICTORIA | ||||
| QUEENSLAND (QLD) | ||||
| SOUTH AUSTRALIA (SA) | ||||
| WESTERN AUSTRALIA (WA) | ||||
| TASMANIA (TAS) | ||||
| NORTHERN TERRITORY (NT) | ||||
Compare AGL and EnergyAustralia
- New South Wales (NSW): EnergyAustralia generally has the edge here, with their Flexi plan often being more affordable than AGL’s Value Saver plan.
- Victoria (VIC): Prices are nearly identical for both providers.
- Queensland (QLD): AGL takes the lead in QLD, with electricity costs typically being lower compared to EnergyAustralia.
- South Australia (SA): The race is neck-and-neck. AGL and EnergyAustralia offer competitive plans in SA, and prices are often very close.
- ACT: Energy Australia is the only choice since AGL doesn’t provide electricity.
Source: Canstarblue
It’s important to remember that these are just general comparisons. To get the most accurate picture, comparing AGL and EnergyAustralia plans directly using a comparison website or contacting the providers themselves is crucial.
Compare energy plans and prices
In terms of price, AGL and EnergyAustralia are generally close. However, there can be significant differences depending on the specific plan and state. For example, EnergyAustralia’s cheapest published plan in New South Wales is cheaper than AGL’s cheapest one.
In addition to price, it’s also important to consider each provider’s features. AGL and EnergyAustralia both offer a variety of features.
| Feature | AGL | EnergyAustralia |
| Price | Variable and fixed-rate plans | Variable and fixed-rate plans |
| Green energy options | Yes | Yes |
| Sign-up bonuses and discounts | Yes | Yes |
| Rewards programs | Yes | Yes |
| App-based customer service | Yes | Yes |
| Customer service hours | 24/7 | 8am to 8pm |
Here are some additional things to consider when choosing an electricity retailer:
- Energy usage: The more energy you use, the more important it is to find a plan with a competitive price.
- Location: Electricity prices can vary depending on your location.
- Needs: Do you need a plan with green energy options? Do you want a plan with a sign-up bonus?
- Budget: How much are you willing to spend on electricity each month?
- Green energy: Both AGL and EnergyAustralia offer green energy options, but AGL’s green energy plans are more expensive than EnergyAustralia’s.
- Sign-up bonuses and discounts: AGL and EnergyAustralia offer sign-up bonuses and discounts, but the specific offers can vary depending on the plan and state.
- Rewards programs: AGL and EnergyAustralia have rewards programs, but the specific rewards can vary.
- Customer service: Finding a provider with reliable customer service is essential. While AGL and EnergyAustralia have extensive online resources, recent reports suggest that AGL’s customer service may need to catch up in some areas. EnergyAustralia might hold a slight edge in this regard based on user reviews.
- Solar feed-in tariffs: If you have solar panels, the feed-in tariff offered by the provider is important. AGL offers some states a solar-specific plan with a higher feed-in tariff, while EnergyAustralia’s tariffs are more standardised.
Which is best for solar customers?
Customer service is another important factor to consider when choosing an electricity provider. Both AGL and EnergyAustralia have a good reputation for customer service. So, it’s worth researching before making a decision.
Both AGL and EnergyAustralia offer a range of additional services beyond electricity supply. These may include natural gas, solar energy solutions, and home energy efficiency products. Consider your broader energy needs when choosing a provider.
Which is better: AGL or EnergyAustralia?
Choosing between AGL and EnergyAustralia ultimately depends on your needs, location, and preferences. Both companies offer competitive pricing, renewable energy options, and additional services. To make an informed decision, it’s advisable to obtain quotes from both providers, research their customer reviews, and assess the suitability of their plans for your energy consumption patterns. Additionally, keep an eye on any special promotions or discounts they may offer new customers. Selecting the right electricity provider can lead to cost savings and a more sustainable energy future for your household.
AGL and EnergyAustralia are both good options for electricity providers. If price is your top priority, then you’ll need to compare each provider’s specific plans in your state. AGL and EnergyAustralia are good options if you’re looking for a provider with a wide range of features. And if you’re concerned about customer service, you’ll need to research to see which provider has a better reputation.
There's no one-size-fits-all answer
The best electricity provider for you depends on your specific needs and priorities. Consider your location, budget, environmental preferences, and desired plan features.
Here’s a quick cheat sheet to help you decide:
- Choose AGL if: Price is a top priority in QLD or you prioritise a wider variety of green energy plans (even if slightly pricier).
- Choose EnergyAustralia if: You value customer service, live in NSW or VIC and find their plans competitive, or prefer a potentially more affordable green energy option.
Ultimately, the best way to choose between AGL vs. EnergyAustralia is to research, compare plans, and consider all the factors that matter to you. Remember, you can always switch providers if your needs change.
Making the final choice: Consider your needs
The best electricity provider for you depends on your priorities. Here’s a quick guide:
- Focus on price: If finding the cheapest plan is your top concern, compare AGL vs. EnergyAustralia based on location and usage.
- Prioritise green energy: If you want a positive environmental impact, choose a provider that offers green energy plans that fit your budget. AGL might be a good choice here, but compare the costs involved.
- Value customer service: If excellent customer support is important to you, EnergyAustralia might be a better fit based on some user reviews.
Frequently Asked Questions (FAQs)
Is AGL better than EnergyAustralia?
There’s no single answer to this. AGL and EnergyAustralia are major players with competitive plans, but the “better” option depends on your priorities. Consider factors like price (which can vary by state), plan features (like time-of-use discounts or green energy options), and customer service ratings.
Which is cheaper, AGL or EnergyAustralia?
The cheapest provider depends on your location and electricity usage. AGL might be cheaper in some states (like Queensland), while EnergyAustralia could have better deals in others (like New South Wales). It’s important to compare specific plans offered in your area to find the most cost-effective option.
Are AGL and EnergyAustralia the same company??
No, AGL and EnergyAustralia are separate electricity retailers in Australia. They are both major players in the market, each with its own plans, pricing structures, and customer service offerings.
Do an electricity cost comparison today!
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