As technology advances, access to a reliable and high-speed internet connection has become necessary in today’s digitally-driven world. In Australia, a vast country with diverse landscapes and population centres, selecting the best internet provider can be daunting. In this article, we’ll explore the top internet providers in Australia, considering their coverage, speed, pricing, customer service, and additional features to help you make an informed decision.
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How to choose the right internet service providers
No matter which provider you choose, make sure to compare plans carefully before you sign up. This will help you ensure you get the best possible deal for your needs.
When choosing an internet provider, there are a few factors you’ll need to consider, including:
- Speed: How fast do you need your internet to be? You’ll need a faster plan if you’re a heavy user downloading data.
- Reliability: How reliable is the provider’s service? Do they have a good track record of uptime?
- Customer service: How good is the provider’s customer service? If you have any problems, can they help you quickly and easily?
- Value for money: How does the plan’s price compare to the service’s speed and reliability?
- Internet usage: How much data do you typically use each month? You’ll need a plan with a higher data allowance if you have heavy internet usage.
- Location: The speed of your broadband connection will depend on your location. If you live in a rural area, you may not be able to get the fastest speeds available.
Best internet service providers
Choosing the right internet provider in Australia can be a daunting task. There are many providers to choose from, and it can be hard to know which one is right for you.
To help you decide, we’ve compiled a list of Australia’s top internet providers. We’ve considered factors such as speed, reliability, customer service, and value for money.
Exetel's best nbn plan
Exetel is a well-known Australian internet provider that offers a wide range of NBN plans to suit different needs. Exetel’s best NBN plan is the Lightspeedlan. This plan offers typical evening speeds of up to 400Mbps, which is more than enough for most households. It also comes with a number of features that make it a great value for money, including:
- No lock-in contract
- Free modem rental
- Five days of Speed Boost per month
- Unlimited data
- 24/7 customer support
Here are a few of the best Exetel NBN plans:
Basic nbn12 | nbn® 12/0.85 Mbps Unlimited Data | $43.99 per month (first 6 months, $54.99 per month ongoing) | |
Extra-value nbn50 | nbn® 50/17 Mbps Unlimited Data | $53.99 per month (first 6 months, $74.99 per month ongoing) | |
Everyday nbn25 | nbn® 25/8.5 Mbps Unlimited Data | $53.99 per month (first 6 months, $64.99 per month ongoing) | |
Family nbn100/20 | nbn® 100/17 Mbps Unlimited Data | $68.99 per month (first 6 months, $84.99 per month ongoing) |
Tangerine's best internet plan
Tangerine is a popular Australian telco that offers a wide range of mobile and internet plans. Tangerine has a number of great plans that offer great value for money.
Value NBN | nbn® 25/8.5 Mbps Unlimited Data | $44.90 per month (first 6 months, $59.90 per month ongoing) | |
200GB Mobile Broadband Data Plan | Mobile Broadband Connection 200GB Data | $44.90 per month (first 6 months, $49.90/ per month ongoing) | |
Fixed Wireless Plus | nbn® Wireless 23/7 Mbps Unlimited Data | $54.90 per month (first 6 months, $69.90 per month ongoing) | |
Value Plus NBN | nbn® 50/17 Mbps Unlimited Data | $54.90 per month (first 6 months, $69.90 per month ongoing) |
In addition to offering great plans, Tangerine has other benefits that make it a great choice for customers. These benefits include:
- No lock-in contracts: All of Tangerine’s plans are contract-free so you can cancel anytime without penalty.
- BYO modem: You can bring your own modem to save money on the upfront cost of a new modem.
- 14-day money-back guarantee: If you’re unhappy with your Tangerine plan, you can cancel it within 14 days for a full refund.
- Great customer service: Tangerine has a reputation for providing excellent customer service.
Aussie Broadband's best internet plan
Aussie Broadband is one of Australia’s most popular NBN providers and for good reason. They offer a wide range of plans to suit all needs, from basic to high-speed, and they have a reputation for excellent customer service.
No matter your needs, Aussie Broadband has an NBN plan perfect for you. They offer great speeds, unlimited data, and excellent customer service. Aussie Broadband is worth considering if you’re looking for a new NBN provider.
12/1 Unlimited – Basic nbn® | Basic OptiComm 12/1 Unlimited | $59 per month | |
Basic OptiComm 12/1 Unlimited | Fibre 12/0.85 Mbps Unlimited Data | $59 per month | |
25/10 Unlimited – Casual nbn® | nbn® 25/8 Mbps Unlimited Data | $69 per month | |
Casual OptiComm 25/10 Unlimited | Fibre 25/8 Mbps Unlimited Data | $69 per month |
Optus' best internet plan
Optus is one of the leading telecommunications providers in Australia, and they offer a wide range of mobile plans to choose from. If you’re looking for the best Optus, here are a few of the top contenders:
Optus Plus Everyday Basic 4G | Home Wireless Connection Unlimited Data | $59 per month | |
Optus Plus Everyday 5G | Home Wireless 45/11 Mbps Unlimited Data | $69 per month | |
Optus Plus Everyday Basic nbn® | nbn® 25/8 Mbps Unlimited Data | $69 per month | |
Optus Plus Everyday Fast 5G | Home Wireless 87/15 Mbps Unlimited Data | $79 per month |
All of these plans are contract-free so you can cancel at any time. They also all include unlimited standard national talk and text, so you can stay connected with friends and family without worrying about running out of minutes.
In addition to these plans, Optus also offers a variety of other plans, including plans for families, students, and businesses.
TPG's best internet plan
TGP is one of the leading telecommunications providers in Australia, and they offer a wide range of plans to suit different needs. Here are some of the best TPG plans.
Home Wireless Broadband | Home Wireless 16/2 Mbps Unlimited Data | $54.99 per month | |
5G Home Broadband Plus | Home Wireless 49/15 Mbps Unlimited Data | $59.99 per month | |
5G Home Broadband Premium | Home Wireless 100/15 Mbps Unlimited Data | $64.99 per month | |
nbn25 Unlimited Plan | nbn® 25/4 Mbps Unlimited Data | $69.99 per month |
If you are looking for a plan with unlimited data, the TPG Unlimited Data plan is great. It is more expensive than other TPG plans but offers unlimited data, perfect for people who stream many videos or download large files.
Dodo's best internet plans
Dodo is one of Australia’s leading internet providers, offering various plans to suit different needs. If you’re looking for the best Dodo internet plan, here are a few of the top options:
Fixed Wireless Plus Plan | nbn® Wireless 28/4 Mbps Unlimited Data | $53.80 per month (first 6 months, $75 per month ongoing) | |
nbn50 Unlimited Plan | nbn® 50/17 Mbps Unlimited Data | $53.80 per month (first 6 months, $75 per month ongoing) | |
nbn15 Unlimited Plan | nbn® 15/4 Mbps Unlimited Data | $55 per month | |
nbn100 Unlimited Plan | nbn® 95/17 Mbps Unlimited Data | $63.80 per month (first 6 months, $85 per month ongoing) |
iiNet best internet plans
One of the best things about iiNet is that they offer a variety of plans to choose from, so you can find one that fits your budget and needs. They also offer a range of features and benefits, such as unlimited data, free calls, and a Wi-Fi modem.
In addition to these plans, iiNet also offers a range of other NBN plans, including plans for businesses and plans for people who live in rural areas. They also offer a variety of add-ons, such as international calls, data boost packs, and Wi-Fi extenders.
Here are some of the best iiNet NBN plans available in 2023:
nbn12 Liimitless | nbn® 12/0.8 Mbps Unlimited Data | $64.99/ per month | |
nbn12 Liimitless | nbn® Wireless 9.3/0.9 Mbps Unlimited Data | $69.99 per month | |
nbn25 Liimitles | nbn® 25/4 Mbps Unlimited Data | $74.99per month | |
nbn50 Liimitless | nbn® 50/17 Mbps Unlimited Data | $79.99per month |
Frequently asked questions (FAQs)
Google Fiber is a fibre-optic broadband internet service currently available in select cities in the United States. Google has not announced any plans to bring Google Fiber to Australia. Still, some other fibre-optic internet providers offer similar speeds and services in Australia. Some of these providers include Aussie Broadband, Telstra, iiNet and Optus.
No, Verizon Fios Home Internet does not have Wi-Fi hotspots in Australia. Verizon is a U.S.-based telecommunications company whose Fios Home Internet service is only available in the United States. If you are looking for Wi-Fi hotspots in Australia, you can check out the following options:
- Telstra Air: Telstra Air is a free Wi-Fi network available to Telstra customers.
- Optus Wi-Fi: Optus Wi-Fi is a free Wi-Fi network that is available to Optus customers.
- Free Wi-Fi Australia: Free Wi-Fi Australia is a network of free Wi-Fi hotspots available to the public.
You can also find Wi-Fi hotspots in Australia at many public places, such as libraries, cafes, and airports.
Spectrum TV and internet service are not available in Australia. Spectrum is a United States-based company that provides cable TV, internet, and phone services in the United States. You must find a different provider if you are looking for Spectrum TV and internet service in Australia.
Here are some other providers of TV and internet service in Australia:
- Telstra
- Optus
- iiNet
- TPG
- Vodafone
In Australia, high-speed internet is delivered through the National Broadband Network (NBN). The type of equipment you need will depend on your NBN connection type. You will need an NBN-ready modem and a wireless router for most homes. These devices are usually included in the cost of your NBN plan. You may also need to purchase a phone line if you want to use VoIP (Voice over Internet Protocol) services.
Here is a list of the equipment you may need for high-speed internet in Australia:
- NBN-ready modem
- Wireless router
- Phoneline adapter (if necessary)
- WiFi extender (optional)
- Ethernet cables
- Power adapters
The cost of this equipment will vary depending on the type of devices you purchase and the retailer you buy them from. However, most NBN plans include the cost of the modem and router, so you may not need to purchase these devices separately. You can contact your internet provider for assistance if you are unsure what equipment you need.
Viasat is a satellite internet provider that offers download speeds of up to 100 Mbps in select areas of Australia. This is the fastest satellite internet speed available in the country, and it is comparable to the speeds of some fixed-line broadband providers. Viasat also offers a variety of data plans to suit different needs. Viasat is a good option for people who live in rural areas or who need high-speed internet for gaming or streaming. However, it is important to note that satellite internet can be more expensive than other internet types and can also be more susceptible to weather conditions.
If your internet connection is slow or not working, there are a few things you can do to troubleshoot the issue. First, try restarting your modem and router. If that doesn’t work, you can try connecting to a different device or network to see if the problem is with your device or with your internet service provider. You can also check for network outages in your area. If you’ve tried all these things and still have problems, you can contact your ISP for help.
Restart your modem and router.
Connect to a different device or network.
Check for network outages in your area.
Update your device’s software.
Contact your ISP for help.
If you still have problems after following these steps, you may need to replace your modem or router. You can also upgrade your internet plan if you’re not getting the speeds you’re paying for.
- To determine which internet service providers (ISPs) are available in your area.
- To determine which types of internet services are available in your area, such as cable, DSL, or fibre optic.
- To determine the speed and reliability of internet services available in your area.
- To determine the price of internet services available in your area.
- Ensure you only see information about internet services available to you.
Providing accurate information about the available internet services in Australia is impossible without your postcode. This is because the availability of internet services varies depending on your location. For example, some ISPs may only be available in certain areas, and the speed and reliability of internet services can also vary depending on your location.
By providing your postcode, you can ensure that you only see information about internet services that are available to you. This will save you time and effort and help you find the best internet service for your needs.
Yes, many internet providers in Australia offer TV or phone service bundles. These bundles can save money and make managing your home entertainment and communications more convenient. Some providers offer bundles with streaming services, such as Netflix or Stan, while others offer bundles with set-top boxes, such as Fetch TV or Foxtel.
Here are some of the internet providers in Australia that offer bundles with TV or phone services:
- Telstra
- Optus
- iiNet
- Internode
- Aussie Broadband
- TPG
- Vodafone
- SpinTel
- MATE
When choosing a bundle, it is important to consider your needs and budget. Some factors to consider include the speed of your internet connection, the type of TV or phone service you want, and the important features.
Internet providers in Australia offer a variety of download and upload speeds, depending on the plan you choose. The most common speeds are:
- NBN 25: Up to 25Mbps download and 5Mbps upload
- NBN 50: Up to 50Mbps download and 20Mbps upload
- NBN 100: Up to 100Mbps download and 20Mbps upload
- NBN 250: Up to 250Mbps download and 25Mbps upload
- NBN 1000: Up to 1000Mbps download and 50Mbps upload
The actual speeds you experience may vary depending on your location and internet connection quality. You can use a speed checker tool to determine the best available speeds in your area.
There are a few different ways to test your internet speed in Australia. You can use a website like Speedtest.net or Fast.com or a mobile app like Speedtest by Ookla. To get the most accurate results, it is best to test your speed during off-peak hours when there is less traffic on the network.
Most internet providers in Australia have data caps, which is the maximum amount of data you can use in a month. The most common data caps are 100GB, 250GB, 500GB, and 1TB. You may be charged an overage fee if you exceed your data cap. The amount of the overage fee varies by provider. Some providers also offer unlimited data plans, which are typically more expensive.
It is important to check the data cap for your internet plan before you sign up. If you have a high-data usage household, consider a plan with a higher or unlimited data cap.
The time it takes for a technician to install internet service in Australia varies depending on the type of connection and the complexity of the installation. In general, a standard installation takes between two and four hours. However, complex installations, such as those involving multiple buildings or underground cabling, can take up to eight hours.
Here is a breakdown of the average installation times for different types of internet connections in Australia:
- Fibre to the Premises (FTTP): 2-4 hours
- Fibre to the Node (FTTN): 2-4 hours
- Fibre to the Cabinet (FTTC): 2-4 hours
- Hybrid Fibre Coaxial (HFC): 2-4 hours
- Fixed Wireless: 2-4 hours
- Satellite: 2-4 hours
It is important to note that these are just average times. The installation time may vary depending on some factors, such as the location of your property, the availability of technicians, and any unforeseen circumstances.
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